Use case · Product & support

Your help centre, searchable by meaning

Turn the help centre, docs and release notes into one knowledge base that support and product can search, so the answer to “do we support this?” takes seconds, not a Slack thread.

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3
sources in one KB: help centre, docs, release notes
2
ways to search: keyword and semantic
1B
free tokens on sign-up, no card

// For product managers, support leads and customer success teams

ONE KB, THREE SOURCES

Terminal · sarv-kbCLI

$ sarv-kb crawl https://help.acme.example --kb kb_acme_help --limit 800 --wait
✓ Crawl completed · 612 pages
$ sarv-kb crawl https://docs.acme.example --kb kb_acme_help --limit 800 --wait
✓ Crawl completed · 348 pages
$ sarv-kb scrape https://acme.example/changelog --kb kb_acme_help --wait
✓ Scrape completed · 1 page
$ sarv-kb find "export invoices to csv" --kb kb_acme_help
  Exporting invoices                help.acme.example/billing/export
  Billing API: list invoices        docs.acme.example/api/invoices
  Changelog — CSV export for teams  acme.example/changelog
3 of 960 pages matched

Perfect for

Support teams

Find the right article for a ticket by describing the problem, not by guessing its title.

Product managers

Check what the docs and release notes already promise before writing the next spec.

Customer success

Answer “when did that ship?” from release notes with the page link to send the customer.

Support bots

The same knowledge base answers through the API, so a chatbot can cite the same pages your team does.

How it works

01 / 06

Crawl the help centre

Crawl the help centre and docs into one knowledge base; JavaScript-heavy help widgets render in a real browser.

Crawl

02 / 06

Add release notes and PDFs

Scrape the changelog and upload internal PDFs and slide decks alongside.

Scrape Parse

03 / 06

Refresh on a schedule

A website monitor picks up new and changed articles daily, with a webhook when they land.

Monitor

04 / 06

Search it

Search in the console, from the CLI, or through the API by keyword or by meaning, on paid plans.

Keyword search Semantic search

05 / 06

Grab any page as markdown

The Chrome extension copies the page you are on as markdown, or crawls its site into a knowledge base.

Chrome extension

06 / 06

Wire it into your tools

Use the n8n node or the SDKs to answer questions from the knowledge base inside your own workflows.

n8n node

How SarvCrawl compares

Feature	SarvCrawl	Help centre search	Shared drive search	Asking in Slack
Help centre, docs and release notes together
Search by meaning, not exact words
Link to the source page
PDFs and decks included
Refreshes on a schedule
Searchable through an API

One place to ask what the product does

Help centre, docs and release notes, searchable together. 1 billion free tokens, no card.

Start free View docs